GDPR

GDPR Compliance Statement

At SoleCarre, we highly value your privacy and ensure that your personal data is handled securely. This GDPR Compliance Statement explains how we comply with the General Data Protection Regulation (GDPR) for users within the European Union (EU).

1. Data Controller

SoleCare is the data controller for the processing of your personal data. If you have any questions about how we handle your data, you can contact us via:

2. Personal Data We Collect

We may collect the following types of personal data:

  • Identity Data: Name, email address, phone number, and shipping address.
  • Payment Data: Credit card details or other payment information (securely processed by our payment partners).
  • Technical Data: IP address, browser type, operating system, and browsing behavior.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, inquiries, or promotions.
  • To improve our website, products, and services.
  • To comply with legal obligations and prevent fraudulent activities.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our obligations under an agreement with you (e.g., processing your order).
  • Consent: When you explicitly provide consent (e.g., when subscribing to our newsletter).
  • Legitimate Interest: To improve our services and protect our business interests.
  • Legal Obligation: To comply with applicable laws and regulations.

5. Data Retention Period

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting obligations. After this period, your data will be securely deleted or anonymized.

6. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: You may request restriction of processing under certain conditions.
  • Right to Data Portability: You may request the transfer of your data to another service provider.
  • Right to Object: You may object to the processing of your data for specific purposes.
  • Right to Withdraw Consent: You may withdraw your consent at any time (if processing is based on consent).

To exercise any of these rights, please contact us at contact@solecarre.com.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If we transfer your personal data outside the EU, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

9. Changes to This Statement

We may update this GDPR Compliance Statement from time to time. Any changes will be published on this page, and the effective date will be updated accordingly. We encourage you to review this statement periodically.

10. Contact

If you have questions or concerns about our GDPR compliance or how we handle your personal data, please contact us via: